When a health event spreads out with this magnitude, it is our duty to inform our patients of the measures we are taking to ensure that our clinic remains an oasis during this phase of de-confinement.
Measure 1- In the clinic
Our care protocols already guarantee all our patients a perfectly sterile environment that prevents all viral and bacteriological dissemination. Nevertheless, we have reinforced them further to cope with this new situation. We all take our temperature in the morning when we arrive. If it is above 37.4° or significantly below 36.6°, our employees must go home and take the Covid 19 test. At the moment we have no positive cases in the team.
Because we are a medical centre, our clinic is cleaned and disinfected every day. Dental offices and instruments are completely sterilized after each interaction. We have increased our bio-security protocols by installing UV-Hepa air filtration systems to ensure our air quality provides a safe and healthy environment; free of any allergens, pollutants, bacteria and viruses floating in our space.
At the desk, in our reception, in our consultation and in the operatories, both our staff and patients are invited to disinfect their hands at all times.
Measure 2- Patient reception
As we do with our team, we ask our patients to answer a quick symptoms questionnaire, we take the temperature of each patient when they arrive at the reception desk. If it is higher than 37.4° or significantly lower than 36.6, we reschedule the appointment 15 days later.
Measure 3- Interactions with medical staff
Our dental team wear FFP2/N95 masks that prevent the virus from spreading. In order to ensure the safety of both our medical staff and our patients, protective sterilized gear is worn for every case, a measure applied in the past just during surgical interventions. Cross Infection Control Protocols have always been implemented strictly in our clinic, the sterilization measures described are effective against all types of viral as well as bacteriological contamination.